Return to Duty Privacy Policy
Effective date: February 23, 2026
http://www.returntodutysap.com/ (the "Site") is owned and operated by Return to Duty.
Return to Duty is the data controller and can be contacted at:
- Mailing Address: PO Box 544, Schaefferstown, PA 17088
- Email Address: mindy@returntodutysap.com
- Phone Number: 814-335-2518
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
- The personal data we will collect;
- Use of collected data;
- Who has access to the data collected; and
- The rights of Site users.
This Privacy Policy applies in addition to the terms and conditions of our Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
Consent
By using our Site, users agree that they consent to the conditions set out in this Privacy Policy.
When the legal basis for our processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not render processing completed before you withdrew your consent unlawful.
You can withdraw your consent by:
- Contacting us via the contact methods listed in this policy;
- Following the "unsubscribe" link at the bottom of any marketing email; or
- Adjusting your preferences in your user account settings (if applicable).
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR. We rely on the following legal bases:
- Consent: Users have provided consent for specific purposes.
- Contract: Processing is necessary to perform a contract (e.g., scheduling a SAP evaluation or processing a service request).
- Legal Obligation: Processing is necessary to comply with the law (e.g., DOT compliance records).
- Legitimate Interests: Processing is necessary for our legitimate interests (e.g., site security or service improvement).
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy.
Data Collected Automatically
- IP address;
- Location (general, e.g., city or country);
- Hardware and software details (e.g., browser type, operating system);
- Clicked links, pages viewed, and content viewed;
- Dates and times of access; and
- Referring website.
Data Collected in a Non-Automatic Way
- First and last name;
- Email address;
- Phone number;
- Mailing address;
- Payment information: We do not store credit card info; it is handled by our secure third-party payment providers;
- Account information (e.g., username, password); and
- User-generated content (e.g., contact form submissions).
Methods of Collection:
- Creating an account or requesting a service;
- Submitting a contact form or subscribing to a newsletter;
- Responding to professional surveys or scheduling inquiries.
Cookies and Similar Technologies
We may use cookies and pixels to help operate the Site and support marketing.
- Strictly Necessary: Required for security and site function.
- Performance/Analytics: Helps us understand user interaction (e.g., Google Analytics).
- Functional: Remembers user preferences.
- Advertising/Targeting: Used to show relevant service information.
Who We Share Personal Data With
Employees We may disclose data to any member of our organization who reasonably needs access to achieve the purposes set out in this policy.
Third Parties We may share data with third parties, including but not limited to:
- Payment Processors
- Scheduling & CRM Software
- Marketing & Analytics Tools
- Cloud Hosting & IT Security Partners
How Long We Store Personal Data
User data will be stored for no longer than is necessary for the purposes set out in this policy, or as required by federal regulations regarding SAP evaluations and DOT compliance. When data is no longer needed, it will be deleted or anonymized.
How We Protect Your Personal Data
We implement appropriate technical and organizational measures, including:
- SSL/TLS encryption for data in transit;
- Secure server environments and restricted access controls.
Your Rights as a User
Under the GDPR, you have the right to be informed, access, rectification, erasure, restrict processing, data portability, and the right to object.
Children
We do not knowingly collect data from children under 16. Our services are intended for professional adults in safety-sensitive industries. If we learn we have collected data from a child, it will be deleted immediately.
Contact for Data Requests
To exercise your rights, please contact our office:
- Email: mindy@returntodutysap.com
- Mailing Address: PO Box 544, Schaefferstown, PA 17088
- Phone Number: 814-335-2518
CCPA/CPRA Privacy Notice
Website URL: http://www.returntodutysap.com/ This notice applies solely to California consumers.
Information We Collect
In the past 12 months, we may have collected:
- Identifiers: Name, IP address, email, etc.
- Customer Records: Name, phone number, address.
- Commercial Info: Records of services requested or purchased.
- Internet Activity: Browsing history and site interactions.
- Geolocation: General physical location.
Sharing of Personal Information
We may share your personal information with third-party partners via cookies for analytics. You have the right to opt out of the "Sale or Sharing" of your info by contacting us at the information provided below.
Exercising Your California Rights
To request access, deletion, or correction, contact us at:
- Email: mindy@returntodutysap.com
- Phone: 814-335-2518
- Address: PO Box 544, Schaefferstown, PA 17088
